All NIX Digital Solution workstations, servers, clusters, and RAID storage subsystems include hardware and software support plans.  Telephone technical support hours are Monday through Friday, from 8:30 A.M. to 5:30 P.M.  This website also includes a library of technical documents, technical links for drivers, updates, and patches, and support files.  Requests sent via email or fax are answered within 24 hours.

Hotline

Support Hotline:     (852) 2805 5321

Fax your technical support questions and Engineering Problem Reports to:

Fax:     (852) 2805 5380

Email

Email your technical support questions to:

Email: support@nixdsl.com

Warranty

Nix Labs takes pride in providing the best warranty service in the computer industry.
Our customers know that we stand behind our products 100%. All components are name brand and come with up to a five year manufacturer's warranty.

Nix Labs offers one year parts and labor warranty. Hardware component manufacturer's warranty is valid for up to five years, unless otherwise stated. Post sales telephone support is offered at no charge for the life of the hardware.